Reviews and Testimonials
Great place!!! John's customer service is beyond reproach. After a bad experience with another (big name) shop, I will ONLY trust my vehicle's suspension and tire needs to Tops from here on out. If you want solid work at fair prices and don't want to get screwed over, this is the shop for you. Thanks, guys!! You earned my business without a doubt.
I've been coming here for years for multiple vehicles. I've recommended people as well. You'll get good quick service. Good prices. Recommend
I bought low profile tires for my BMW online. Other tire shops wouldn't install.1st time at Tops and they delivered. Installed ,no hesitation, no problems. Thanks guys...
Absolutely great prices and friendly staff. They did a good job working on our truck!
Drove in this late afternoon to purchase 5 trailer tires and was immediately greeted by Mr. Roman. He explained to me there was only 4 in stock and no more than 2hrs. later I returned and drove away with 5 installed and balanced set up. Now that's GREAT customer service! Thank's again Sir!
The service was excellent and they took their time with me to ensure that I got exactly what I wanted. Top notch wheel and tire center!
Tops tire was amazing to us! We are from out of town and on our way visiting, my husband ran over this huge piece of metal destroying our tire. Well being out of town not knowing the area and the incident happening like 2 mins away from this place we walked in and were immediately helped. John was awesome and took care of us. He was extremely kind to us, something we don’t get much of from where we are from in customer service. Also to top it off they got it done all in less then 30 mins.
Had my wheels and ucas replaced a few months back along with an alignment. Front end alignment was way off. They did a good job on the alignment. Then last week I ran over a sharp rock during a hail storm and punctured my tire. Thankfully I got the road hazard warranty and even though my KO2 tires are unavailable and on backorder nationwide. They were able to replace mine with a used one still in fairly good shape for free and when the KO2 does became available again (3-8 months hopefully) John said they will give me a call so they can replace the used one. They might have also replaced the tpms sensor but not sure. Highly recommend this place for the work they do
Great place, very helpful staff! Hope I never pick up another nail in a tire again, but I know right where to go if I do!
I highly recommend Tops, Tire, and Wheel! I took my Audi Q-7 in to have one of the tires checked out, expecting to have to replace it. They examined all of the tires, let me know it didn’t need replacing, and even filled them all with air. I was very impressed with their service! They were honest, courteous, and and quick! I will definitely be taking our vehicles here for any future needs!
I have been there twice in as many months because I got a nail and a screw in a tire. They do a great job. The staff are friendly. And they patched the tires each time for only $12. They were honest and didn't try to tell me that they could not patch them; trying to get me to buy a new tire. Great business.
Called to make an appointment for an alignment. I was able to pick my own time that was best for me. Staff is very professional and friendly. They seem to know exactly what they're doing. Took 45 minutes to do the job. Very pleased with this business!! Would highly recommend.
When my truck broke down in the middle of the night during a 1600 mile trip, I trusted Tops to take care of it based off the strength of these reviews. RJ and the rest of the team quickly diagnosed the problem the following morning and acted quickly to solve the problems the same day. Their honesty and the quality of their work really helped me out of a tough spot. 100% reccomend.
I am obviously ruff on my vehicle because I have had to have more rims and tires fixed and replaced than considered reasonably normal. Tops has always taken care of me. My go to tech is Gus! He's great. He knows what he is doing and doesn't BS you. And Chris the alignment guy well obviously if I know my alignment guy by name I'm there to much but he is the best and never makes you feel bad if you curb checked your wheel and knocked your suspension out of alignment. Tops is my go to place in town. Support Local!
Great price fast service. Great people Went for a wheel alignment worth the price and chris did a great job
Tops has been in business for decades and have always provided great service. Was lucky today went in to mount a couple of tires and was taken care of immediately. Great pricing, fast service.
We came in for a simple alignment but ended up having a hub that needed to be replaced. The whole staff was professional, helpful, and good people. When the part was lost in a truck that was in an accident the manager went out of their way to get the part here quickly. All total I only waited a couple hours for both. Great place, will definitely refer them to anyone I know. This place is awesome.
An excellent tire place, selling new tires and new and used rims. Their guys offer excellent service, and their attitudes are exceptional. I have purchased two and a half sets of tires from these folks, and will continue to do so. They are very competitive with their pricing as well.
These guys know what they are doing. I went to 3 different alignment shops that turned me down, one shop said my frame was bent, which was completely fabricated on their part. Turned out, I was missing a pin in the front that holds the alignment in place. These guys got me straightened out and back driving safely. Great work, reasonable price
I very rarely write reviews, but I really love Tops Tire. I tend to get a lot of flats because I drive in rural areas of Juarez a lot, and they are always so helpful, efficient, and nice--even when I feel sheepish about waiting too long to get a slow leak checked out. Highly recommended!
I've been there quite a few times. I've always been pleased with their big selection of new and used tires and rims. Pricing is normal on new items but the labor is great. Great service and nice staff. Very professional. Parking is a little limited though but Yes. I do recommend Tops tire.
Very informative group of workers from the salesman to the front desk clerk to the installation folks. Good quality work for an accurate and fair price. I purchased new Inchi rims for my Lexus, they are staggered and require diligence and time to locate and order but was all down quickly and efficiently
Excellent customer service, great prices, and very knowledgeable people!! Ask for John, he'll definitely take care of you!!
Rolling on my donut after getting a flat... El Paso Audi being useless per usual, and these guys had me back on the road with a new tire in 25 minutes... less time than it took to actually get there! These guys run an honest, knowledgeable, and dependable operation. Will be recommending them, no questions asked.
I was stranded in El Paso with a tire that was bound to blow out within miles. I called them and told them I had a budget of $30 and he said bring it over. The tire was just about brand new. They removed the tire, mounted and balanced it, checked for leaks, put it back on, and even checked the rest of my tires press ure. The staff was so friendly and kind, worked within my budget and more. I would highly recommend them to every person.
I recently purchased a new SUV and with only 300 miles on my new vehicle I already needed a new tire due to a screw/nail in my stuck in tire. I work and live nearby so I decided it stop by and see if Tops had better prices than my dealership. I was helped by RJ, who went above and beyond. RJ noticed that I was driving new vehicle so he contacted the tire manufacture and asked for a discount on my tire, which resulted in $95.00 dollar discount. I will forever be a customer at Tops because of their great customer service and willingness to go out of the way to help their customers.
From my first visit to purchase new tires, to my return visits for free balance and rotation of tires, everyone has been friendly and knowledgeable about their products and services they provide. Very satisfied with my tire purchase as well.
What an experience, my son (Military) who traveled from New York to El Paso during the holidays in his Jeep solely to get a lift and new wheels/tires at Top Tires was totally satisfied with the lift and his new wheels/tires. My son and I would have not had this work completed with the help of Gustavo, Chris and especially RJ. I have been a customer for over 25 years and I am so satisfied with the job they did. My son drove back in his Jeep from El Paso to New York, Fort Drum arriving safe with his pregenant wife. Thank you Top Tires. Have A Happy New Year. 2 Thumbs Up!!!!!!!!!!!!
They where all professional ,they had my tire I stock. They reset my tire sensor's.I was out quickly.I would recommend to my family and friends to get all there tires and auto needs at TOPS.
I have 24" rims and had called to a couple of places for an alignment. No one wanted to take on the task. One name kept coming up, Rudy down on TX. He was more than fair on the price and was able to actually do the alignment. Great service and job well done. Thank you Rudy! I will definitely be back for future business.